09174822333
[email protected]
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Privacy Policy



Privacy Policy






At Asttrolok (“we”, “our”, “us”), we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.asttrolok.com.



By accessing or using our website, you agree to the terms of this Privacy Policy.



1. Information We Collect



a. Personal Information

Name

Email address

Phone number

Billing address



b. Payment Information

We do not store your card, UPI, or banking details.

All payments are processed securely via third-party payment gateways such as Razorpay.

We only receive limited information such as transaction ID, payment status, and basic details required for order processing.



c. Technical & Usage Data

IP address

Browser type

Device information

Pages visited and interaction data



2. How We Use Your Information

We use your information to:

Provide and manage our services

Process transactions and payments

Communicate updates, offers, and support

Improve website performance and user experience

Detect fraud and ensure platform security

Comply with legal obligations



3. Cookies & Tracking Technologies

We use cookies to:

Enhance user experience

Analyze traffic and usage patterns

Enable essential website functionalities

You can disable cookies through your browser settings, but some features may not function properly.



4. Sharing of Information

We do not sell your personal data.

We may share your information with:

Payment gateway partners (e.g., Razorpay)

Service providers (hosting, analytics, communication tools)

Legal authorities when required by law



5. Data Security

We implement reasonable security practices including:

SSL encryption

Secure servers

Restricted access controls

However, no system is 100% secure, and we cannot guarantee absolute security.



6. Data Retention

We retain your personal data only for as long as necessary:

To fulfill the purposes outlined in this policy

To comply with legal and regulatory requirements

To resolve disputes and enforce agreements



7. Your Rights

You have the right to:

Access your personal data

Request correction or updates

Request deletion of your data

Opt-out of marketing communications

To exercise your rights, contact us at the email below.



8. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices or content.



9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised date.



10. Grievance Officer / Contact Information

As per the Information Technology Act, 2000 and applicable rules:




Name: Kartik Bajpai

Designation: Support Engineer

Organization: Asttrolok




Address:

312, Vikram Urbane, Scheme No 54,

Indore, Madhya Pradesh – 452011, India




Phone: +91 91748 22333

Email: [email protected]



Your privacy matters

Cookies and similar technologies are used on our sites to personalize content and ads. You can find further details and change your personal settings below. By clicking OK, or by clicking any content on our sites, you agree to the use of these cookies and similar technologies.

GDPR

When you visit any of our websites, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences or your device and is mostly used to make the site work as you expect it to. The information does not usually directly identify you, but it can give you a more personalized web experience. Because we respect your right to privacy, you can choose not to allow some types of cookies. Click on the different category headings to find out more and manage your preferences. Please note, that blocking some types of cookies may impact your experience of the site and the services we are able to offer.

  • These cookies are necessary for our website to function properly and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms, or where they’re essential to providing you with a service you have requested. You cannot opt out of these cookies. You can set your browser to block or alert you about these cookies, but if you do, some parts of the site will not then work. These cookies do not store any personally identifiable information.
  • These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site, which helps us optimize your experience. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not be able to use your data in this way.
  • These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
  • These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.